Know Your Role: Part 3

Know Your Role: Part 3

Over the past couple weeks, I have discussed responsibility and accountability and their impact on the design of Doglando and the care we provide. Today I want to talk about Identity. Several years ago, I was invited to Full Sail University to hear Stedman Graham...
Know Your Role: Part 2

Know Your Role: Part 2

Last week, I talked about responsibility and its effect on growing Doglando. This week, I want to talk about accountability. It’s easy to sabotage the work and brilliance of others. I see this all the time in our industry with veterinarians, groomers, trainers, and...
Know Your Role: Part 1

Know Your Role: Part 1

I’m a fly on the wall to how people in our industry view their purpose in providing a service that is centered around “care.” There are three things I am getting clearer and clearer on by the day, and I will share them with you over the next three weeks. First,...